Holy Fire Network Limited and its affiliated companies ("Lumin," "we," "our" or "us") respects the privacy of visitors to our digital properties and users of our products, and we are committed to protecting it through our compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy does not address the privacy practices of any third party that we do not own or control.
By accessing, visiting, or using our Services, you acknowledge that we will collect and process your personal information in accordance with this Privacy Policy. If you are not comfortable with any part of this Privacy Policy, please discontinue use of the Services.
1. Scope and Applicability
This Privacy Policy applies to all personal information collected by Holy Fire Network Limited during any written, electronic, and oral communications when you: use websites we own or operate that link to this Privacy Policy, such as https://holyfirenet.com (the "Site"); use software applications we make available on computers and mobile devices that link to this Privacy Policy, including Goods Flow Sort and other mobile applications (the "Apps"); interact with our social media pages; or otherwise access any other pages, features or content owned and operated by us that direct to this Privacy Policy (together, the "Services").
2. Personal Information That We Collect
Information you voluntarily provide us. We may collect the following personal information you provide: account and profile information (when you sign in via Apple, Facebook or Google to track progress and sync activity across devices); preference information (such as language, sound or vibration settings); transaction information (limited purchase-related data when you buy premium features, processed by Google Play or Apple App Store as independent controllers); customer service information (when you contact us); promotional activity information (if you join surveys, sweepstakes or contests); feedback and survey responses; and user-uploaded content.
Information we automatically collect. To the extent permitted by applicable law, we may automatically collect: activity and usage data (IP address, device and advertising identifiers, operating system, browser type, language preferences, crash data, purchasing activity); device and network information; generic location information; and data via cookies, SDKs, pixels and similar tracking technologies.
Information from third parties. From time to time we may obtain information about you from third-party sources as required or permitted by law, including single sign-on providers (such as Facebook, Google, or Apple), social media platforms, and marketing or analytics partners.
3. Why We Collect Your Personal Information
We may process your personal information to: operate and administer our services (running games, saving progress, gathering statistics, syncing across devices, processing transactions); provide customer support; send you service-related communications; infer your interests and personalize your experience; research and develop our services; promote our services; administer promotional events; ensure the security of our services; facilitate corporate acquisitions, mergers and transactions; maintain legal and regulatory compliance; enforce compliance with our terms and policies; and process your information with your consent.
4. How We Disclose Your Personal Information
We may disclose your personal information as permitted under applicable law: within our corporate organization; with our vendors and service providers (such as hosting, data analysis, payment processing, customer service, IT infrastructure, fraud prevention, and legal and financial advisers); with business partners and sponsors; with analytics and interest-based advertising partners (to serve and optimize ads, and to create custom or lookalike audiences); in connection with a merger, acquisition or other business transaction; with professional advisors; to comply with legal obligations and for safety; and with your consent.
5. Your Choices
Marketing communications. If you do not wish to receive marketing messages, you can change your account settings. You cannot opt out of non-promotional, transactional communications.
Correct or update your information. You may change the information in your account via the settings section. If you wish to terminate or delete your account, you may contact us at contact@holyfirenet.com. We will take reasonable steps to make changes or delete your information as required by applicable law.
6. Your Privacy Rights
Depending on the applicable law where you reside, you may have the right to: know/access a copy of the personal information we hold about you; correct inaccurate information; request deletion (this right is not absolute); receive your information in a portable format; and request restriction of processing.
To assert your privacy rights, please contact us at contact@holyfirenet.com with the subject line "Privacy Rights Request." Before fulfilling your request, we may ask you to verify your identity.
7. Security
We use commercially reasonable administrative, technical and physical safeguards to help protect your personal information from unauthorized access, modification, disclosure or destruction. However, no information system can be 100% secure, and we cannot guarantee absolute security.
8. Transfers of Your Personal Information
When you use our Services, your personal information may be processed in countries where we or our service providers maintain facilities. Such countries or jurisdictions may have data protection laws that are less protective than those in your jurisdiction. If you do not want your information transferred outside your country, please stop using the Services.
9. Retention
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
10. Children
Our Services are not intended for use by children under the age of sixteen (16). We will not knowingly collect personal information directly from children under sixteen without parental consent. If you believe we have received information from a child under sixteen, please contact us at contact@holyfirenet.com.
11. Additional Notice to Individuals in the United States
Depending on the applicable law where you reside, you may have the right to: know/access, correct, delete, portability, non-discrimination, opt-out of automated decision-making, opt-out of the sale of your personal information, opt-out of sharing for targeted advertising, and appeal. Like many businesses, we use cookies, SDKs, pixels and similar technology, and we share certain identifiers and usage data with advertising partners to provide personalized ads, which under the broad definition of "sell" in some jurisdictions could be considered a sale.
12. Additional Notice for California Consumers
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), requires us to disclose certain additional information. Depending on how you interact with our Services, we may have collected categories of personal information including identifiers, personal information under Cal. Civ. Code §1798.80, commercial information, internet activity information, geolocation data, and inferences drawn from this information, for the purposes and disclosures described in Sections 3 and 4 above.
13. Additional Notice to Individuals in the EEA, United Kingdom, and Switzerland
This section applies to individuals located in the European Economic Area, United Kingdom, or Switzerland. We are a data controller with respect to personal information collected from users of our Services. We process personal information based on our legal obligations, our contract with you, our legitimate interests, or your consent. You have rights to access, rectification, erasure, restriction, objection, portability, and to lodge a complaint with your national data protection authority. To assert these rights, please email contact@holyfirenet.com.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time and will post the date it was last updated at the top. Changes become effective on the "Last Updated" date. We will provide additional notice for changes that materially affect your privacy rights.
15. Contact Us
For any questions regarding this Privacy Policy or our privacy practices, please contact us at contact@holyfirenet.com.